Fix No Respons From Scanner RICOH

When you want to perform the scanning process of a document suddenly appears notification error "No response from Scanner" Error Code 36851 !. The problem often occurs on RICOH Aficio printer engine version 2000l2, C2550,C2030, AF 1027,C3500, 12320 , AFC 2035.

Note :

No response from reader indicates that there is a communication problem between the OMR scanner and the computer and/or software. You will need to verify scanner settings under Tools / OMR Scanner. Look for these possible solutions following items:

• · Ensure that the right port is being used. 


• · Check the scanning mode on the scanner. OpScan scanners must be set to Image Mode, not 3000 emulation mode. iNSIGHT scanners are only supported in OMR mode (serial port use).


• · Ensure that no other software is using the same port as the scanner. For example, mobile devices often have syncing software that runs in the background and will keep the port open.


• · Check the OMR scanner's baud rate, which controls the speed of data transfer. The scanner and software must be set to the same baud rate. You may adjust this rate for better communication; remember to adjust the OMR scanner's baud rate accordingly.


• · If using a serial to USB converter, ensure that the converter is one that is known to work (e.g., one that your OMR scanner manufacturer sells/supports). Not all converters work well enough to support the transfer of data from the scanner to the PC, so it is advised that customers purchase a converter from their OMR scanner manufacturer's supported list.

 How to Fix this problem at "No respons from a scanner" ?

1. Check first whether the required driver has been installed correctly or incomplete.

The 2 drivers required are DeskTopBinder Lite / Pro and Basic Network TWAIN Scanner.

How to check or test the printer / scanner is already connected is the driver name will appear according to your printer device for example RICOH.

1. Log in to DesktopBinder Lite.

2. Next, Select Tools.

3. And then, click Scanner Settings.

4. Click Select Scanner Driver, if it has been detected means the printer has been detected properly.

But to overcome this error code 36851, is to disable the Windows Firewall.

1. Click Start.

2. Type" Windows Firewall " in the search Windows form.

3. Right-click, and then select Run As Administrator.

4. You just need to disable Windows Firewall to connect ports to the scanner and not be prevented by them.

5.Done.

Try to do the scanner back, good luck in overcoming printers that are not connected from a computer on a LAN network, may be useful.